Compare Service Plans

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HomeSafe Standard


HomeSafe with AutoAlert



Home Safe communicator unit and help buttons, one is a pendant-style and the other is a wrist bracelet.


Help at a press of a button in and around your home.

Home Safe communicator unit with Auto Alert fall detection button

HomeSafe with AutoAlert

Maximum protection in and around your home.


Communicator unit with the GoSafe mobile button

On the Go Mobile

Maximum protection at home and on the go.


Coverage at home:
Coverage away from home:


Waterproof/Resistant Help Button:
Pendant / Wristband
AutoAlert advanced fall detection:
In-Home Communicator:
Landline connection:
Wireless connection:
Two-way voice communication via:
In-Home Communicator
In-Home Communicator
Help Button
NO Equipment Charge (up front):
Self-Testing Unit:


24/7 access to Canadian based Response Center:
Month-to-month billing:
Professional Installation:
Complete equipment warranty & maintenance:

For a reasonable monthly fee, you can have the security and peace of mind of a medical alarm right at your fingertips.

Getting a medical alert device is a very personal decision and we are here to help in any way we can. We want to provide information and support, but ultimately, it’s your life and your choice. As you compare options, contact our Client Representative who can put together a service plan that is right for you and your budget.

As a service of the Victoria Hospital Foundation, we are invested in the health and well-being of the people in our community. Whether you’re being discharged from the hospital or living with a chronic condition, our goal is to help you live at home for as long as possible.

With no long-term contract and no obligation to buy the equipment up front, you can use Lifeline for as little or as long as you need. You’ll never have to worry about costly service charges because service calls are free for as long as you have Victoria Lifeline.

With the Lifeline brand you know and trust, you can feel confident choosing any of our monthly plans. They all include a high-quality communicator unit and a personal help button with these standard features:

Lightweight &
comfortable to wear

Waterproof so you can
bath or shower with the
button on
Equipment that will notify the
Response Centre if a power
failure or low battery is detected

If you’re still not sure which service plan is right for you, please Contact Us and book a free consultation with a trained educator who can asses your needs to find the right fit. Our educators can also provide other important resource information to help you remain independent in your own home.

No landline home phone? We now have a wireless option!

Auto Alert fall detection button with wireless communicator unit

With more people choosing cellular phones over a traditional landline service, we now have a wireless option. The Lifeline wireless communicator connects to the Response Centre using a third party wireless network. No additional wireless equipment is needed. Call our office today to find out more.

*Wireless communicator relies on cellular network availability.

*Range varies. Range in and around your home must be tested. With the On the Go Mobile Service, there are certain limitations subject to third party cellular provider availability. On the Go is intended for use in Canada only. Please call our Response Centre in advance of your vacation for instructions when travelling with On the Go.  
Lifeline wireless communicators connect to the Lifeline Response Centre using a third party cellular provider. **AutoAlert does not detect 100% of falls. If able, you should always press your button if you need help.