On the Go
Mobile Personal Emergency Response System. More than just a GPS Tracker.
The On the Go medical alert system includes an advanced GPS locator so that you can quickly get the help you need in your home or on the go. Automatic fall detection can call for help if a fall is detected and you are unable to press the help button.* No matter where you are you will still have access to 24/7 help should you experience a fall or need medical assistance.1
Manitobans are active, on-the-go people and we enjoy the great outdoors year round! Victoria Lifeline’s On the Go Mobile Service can support your active lifestyle by giving you the freedom to safely do what you love. Living a life of independence shouldn’t be restricted to the home environment, you should feel comfortable going for a walk or even taking a vacation.4
The all-in-one On the Go system will allow you to continue to live life to the fullest. It provides Two-Way Voice Communication directly from the pendant, fall detection that will call for help from anywhere when you can’t2, the ability to call multiple contacts, and around the clock access to Lifeline’s response centre associates.
Once a fall is detected, or you have pressed your Mobile Help Button, a trained Lifeline Response Associate will quickly assess your profile and your situation. Based on your needs at that moment, the Associate will call either a neighbour, family member or emergency service. So, whether you are in the comfort of your own home, picking up the mail, or enjoying dinner out with friends, you will always feel safe and secure.
On The Go is recommended for people who:
- Frequently socialize outside of home
- Are interested in a mobile solution that can support an active lifestyle
- May be concerned about an accidental fall or their safety while outside the home
- Go out 3-4 times a week alone (i.e. volunteering, visiting friends, running errands, exercising)
System & Hardware
Victoria Lifeline offers dependable, convenient, and purpose-built technology. What does that mean to you? It means a system you can count on in an emergency to get you the right kind of help when you need it the most.
Personal Alert Button
Wear the On the Go Button around your neck as an adjustable pendant both inside and outside the home for access to help when you need it!
The On the Go Button is designed to automatically place a call for help if a fall is detected and you are unable to push your Help Button.
You may wear it in the shower where falls often occur.
The battery lasts up to five days on a single charge – we recommend charging on a daily basis.
The Button can be put in airplane mode for when you travel by plane.
This single-piece system provides fast access to help whenever and wherever you need it.
More than a GPS
Superior Automatic Fall Detection
Fall detection technology can automatically call for help if it detects a fall—even if you can’t push the button.2
On the Go features locating technologies including Advanced GPS so no matter where you are, we can get you the help you want.5
Two-way Voice Communication
Speak directly with a Lifeline Response Associate through you On the Go help button to have fast access to help on the go.5
Since you can wear your Lifeline Personal Help Button at all times, unlike a cell phone, it should always be easily within reach.
You Are in Charge
Choose whether our Response Centre dispatches a family member, close friend or emergency services when help is needed.
24/7 Response Centres
Our Canadian-based Response Centres are available 24/7, and staffed with professionally trained and caring Associates.
How On the Go Works
1. Summon help
Press your Mobile Help Button at any time. If you fall and can’t push your button – the fall detection feature can automatically call for help if it detects a fall— at home or on the go.2
2. Hear a reassuring voice
A caring Lifeline response associate will quickly access your personal profile and assess the situation.
3. Get located
Lifeline quickly pinpoints your location through your mobile pendant. On the Go uses up to 4 technologies to determine where you are.5
4. Know help is on the way
Our response associate contacts a neighbour, loved one, or emergency services – based on your preferences – and will follow up to make sure help has arrived.
Frequently Asked Questions
Frequently Asked Questions (On the Go)
1Certain limitations subject to third party cellular provider availability and coverage. Signal range may vary. 2Fall detection does not detect 100% of falls. If able, you should always press the button that you wear. 3
Lifeline wireless communicators connect to the Lifeline Response Centre using the third-party cellular provider. No additional wireless equipment is needed. A customer phone number is required to enroll in the service.
For use in Canada only. Please call our Response Centre in advance of your vacation for instructions when travelling with On the Go.
Lifeline may not always be able to determine your location.
Undetectable falls can include a gradual slide from a seated position, such as from a wheelchair, which may not register as a fall.